Bought as a consumer? You can normally withdraw from an online purchase within 14 days after receiving it. Submitting this form records your request immediately and gives you an on-screen confirmation.
What happens next?
After notifying us, return the card within 14 days with suitable protection. Return shipping is normally at your cost. We refund eligible payments within the legal period and may wait until the card or proof of return has been received. See Shipping & Returns for full details.